FAQ - General
HeroFest will take place from 11 to 13 October 2024.
HeroFest will again take place in the halls of BERNEXPO. The address of the exhibition grounds is: Mingerstrasse 6, 3014 Bern.
Friday: 14.00 - 20.00
Saturday: 10.00 - 19.00
Sunday: 10.00 - 18.00
Here you can find all information on how to get here: Bernexpo Guide
The fair site is receiving a new big hall. Because of the construction site, we only have a small number of parking spaces available. Please resort to the public transport for your travel to the fair.
You will find the current program on our website. However, since we are constantly bringing new content to HeroFest, we are always adding something new. So it's worth checking back or following us on social channels!
For our HeroFest visitors, we offer a wide variety of food and drinks from all over the world in the form of booths and trucks.
In principle, people of any age may come to HeroFest. However, there are a few contents at the event itself that are aimed solely at an adult audience. For these, there is a separate entrance with age control.
Of course not! You can come in your "normal" clothes without any problems. If you wish to wear a costume, you may of course do so.
Yes. We highly value making the HeroFest accessible for all visitors. Wheelchair users need an AHV/IV ticket for easy access. The BERNEXPO also provides free WiFi. You can find more information about accessibility here.
In order to capture the HeroFest properly, we hire professional photographers and videographers who shoot material on site. With your visit to the HeroFest you also agree to be visible on these recordings.
Yes. There is a Valiant bank ATM next to the main entrance to BERNEXPO. There is also a PostFinance ATM behind the BERNEXPO close to the PostFinance Arena (SCB ice hockey stadium).
They are located in the stairwells adjacent to the exhibition halls.
At HeroFest we stand for fairness and tolerance towards all participants. We value personal freedom and want everyone to feel comfortable with us. However, if our rules are violated in any way, we are permitted to refuse admission to HeroFest or to expel you from the exhibition grounds.
Unfortunately, we can only grant dogs access to the premises if they are brought along out of medical necessity (guide and/or assistance dogs).
FAQ - Tickets
You can buy tickets directly at this link: Tickets
If you purchase the ticket via the online shop, you will receive it in the form of an e-ticket. You can scan the code yourself at the entrance. You still have the option of purchasing an e-ticket on site or you can get a physical ticket at the box office.
We offer four categories: Single day tickets, 3-day tickets for the whole weekend, family tickets on sunday and VIP tickets. You can find more information under Opening Hours & Ticket Prices.
A day ticket for Friday costs CHF 19.-, for Saturday or Sunday CHF 32.- each.
The 3-day pass is available for CHF 69.-.
The family ticket for sunday costs CHF 55.-.
If you buy a ticket at the box office, you pay a surcharge of CHF 5.-.
You can find all information about ticket pricing here: Opening Hours & Ticket Prices
Yes. Teenagers up to the age of 16 pay CHF 10.- on Friday, CHF 24.- on Saturday and Sunday and CHF 50.- for the 3-day pass. We also provide a family ticket for sunday which costs CHF 55.-.
Children up to the age of 6 receive free access to HeroFest.
You can find all information about ticket pricing here: Opening Hours & Ticket Prices
Yes, you can. There will be no identity link.
Do not worry! In the worst case, we will fully refund all tickets.
In this case, unfortunately, we cannot offer you a refund.